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Essential information for NDIS participants and providers. Official links, forms, and a plain-English glossary of NDIS terms.
Official guide to understanding your NDIS plan, budget categories, and how to use your funding effectively.
Your rights as an NDIS participant include choice and control, privacy, dignity of risk, and access to advocacy. Your responsibilities include using funds as agreed and keeping the NDIA informed of changes.
How to find, choose, change, and manage your NDIS service providers, including what to look for in service agreements.
Understand the three ways to manage your NDIS funding: self-managed, plan-managed, and NDIA-managed (agency-managed).
If you're unhappy with an NDIS provider or the NDIA, you can lodge a complaint with the NDIS Quality and Safeguards Commission. Complaints can be made online, by phone (1800 035 544), or by post.
How to request an internal review of an NDIS decision or appeal to the Administrative Appeals Tribunal (AAT) if you disagree with your plan.
Free, independent advocacy services are available to help you understand and exercise your rights, and to navigate the NDIS system.
Information for families of children under 9 who may need early childhood supports and how to access the NDIS.
Disclaimer: The resources on this page link to official Australian Government and NDIS Commission websites. ReferAus does not provide legal or financial advice. For personalised NDIS support, contact the NDIA directly or speak with a registered Support Coordinator.
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